Privacy Policy

Privacy Policy

Your privacy and trust are important.  The privacy policy is intended to outline how any personal data collected from you via www.lifes-chapters.com or through your correspondence, will be protected, used, stored and processed, to communicate with you and to deliver you excellent service whilst being compliant with the applicable data protection law (Regulation (EU) 2016/6790). The contact details you provide will not be used for other commercial purposes and will not be sold, rented, leased or forwarded to any third party.

How we collect your data:

· When you register with the Website.

· If you make contact or correspond (for example, by phone, email or otherwise) to find out more about services.

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How we use your data:

· To contact you with regards to an inquiry

With your consent, we process the personal data which you provide when you interact with the Website. The data may include your first name and surname, title, email address, phone number, address.

· “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

SECTION 2 – CONSENT

· How do you get my consent?

· If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

· How do I withdraw my consent?

· If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time by clicking a specific opt out link in our emails or by contacting us at caroline@lifes-chapters.com

· You have the right under the General Data Protection Regulations (GDPR) to see any personal information that we hold for you by making your request in writing and we will provide this information as soon as we can but in any event no later than 28 days from the date of your written request.

· You also have the right under GDPR to request that we amend any incorrect information that we hold by making your request in writing and we will update this information as soon as we can but in any event no later than 28 days from the date of your written request.

· Lastly you have the right under GDPR to request that we remove any information that we hold on you by making a written request which we will action and confirm as soon as possible but in any event within 28 days of your written request. We may need to hold some limited information about you to comply with regulatory and legal reasons, this is particularly important where we have been requested to hold information by a legal agency or because you have been a customer and this information is required for accounting reasons.